LEADERSHIP DEVELOPMENT SOLUTIONS

We use a streamlined consultative approach to resolving your leadership development needs. We listen to you, understand your issues and offer holistic solutions as a part of our Organizational Development practice. All our solutions are designed to suit specific needs of our clients. To support our solutions, we boast of a portfolio of Flexi Modules©, which are aimed at providing a broad conceptual benchmarking yet tailor made to individual client needs.

Our Leadership Development Portfolio consists of four programs each housing a series of Flexi Modules©

The following flexi modules form our ELDS part of the portfolio of Leadership Development Solutions

LEAP© – Leadership Essentials and Principles

LEAP© is a 4 hour flexi module designed to introduce first time people managers to the dynamics involved in managing teams and managing self as a leader. This module focuses on effective transition from being an individual contributor to a people manager. It addresses the foundational skills that a new leader needs to be equipped with, in order to ensure effective and speedy results from team members. Leadership Fundamentals teaches participants the importance of understanding self motivation, empathy, feedback, delegation and time management. The module involves skill practices for easy application and greater retention of learning. This module can be easily customised and can be offered as a package with pre and post assessments, action learning assignments and self evaluations.

CoFee Time©

CoFee Time© introduces participants to the basics of getting teams to deliver results through powerful coaching and Feedback techniques. The module discusses detailed aspects of questioning techniques, handling resistance, monitoring ongoing performance, providing support and empowerment and the importance of timely and accurate documentation. CoFee Time© is an experiential module that focuses greatly on skill practice. Robustly designed role plays are therefore an integral part of this module. While there are standard case studies that we use, this 1 day flexi module can be customised to include client cases, experiences and templates. We also have a 2 day version of this module available to meet intensive coaching and feedback training needs.

MPie© -Managing Performance Issues Effectively

MPie© is an 8 hour flexi module that focuses on managing acute and ongoing performance issues in teams. This module addresses skill and will issues that leaders face and focuses on effectively managing those issues. The module discusses the importance of documentation, managing resistance, denial, defence and withdrawal behaviours. The module comes with power packed management templates and forms that are helpful in understanding and practicing documentation and feedback.  We can customise large parts of this module to suit specific client situations and realities around HR policies, template designs, performance management system and administering consequences and procedures.

Managing conflict in teams

This module particularly focuses on manager skills needed in addressing conflicts among team members. The module works on the premise of conflicts being an integral and necessary dynamic of healthy teams. The approach to resolution in this module is based on the thought that conflicts by themselves cannot be managed but conflicting ideas can be. Participants work through three levels of conflicts and brainstorm ideas to manage conflicts. At the end of the module, participants achieve a greater understanding of motives and motivations of others and some ideas on bridging idea gaps.

MAPS© – Managing and Assessing Performance Standards

MAPS© is a proprietary flexi module that teaches participants the nuts and bolts of a performance management cycle. One of the biggest struggles for a new manager is managing and sustaining team performance. The transition between being managed to managing is a big change in an employee’s life and MAPS strives to bridge the gaps in skill during this transition. Most new managers fail because they do not manage their people well. This 2 day module takes participants through the entire performance life cycle and focuses on building skills in setting goals, ongoing coaching and feedback, performance review and assessment. This module is scalable to suit specific client needs and can be easily merged with existing performance management systems of organisations.

Behavioral Interviewing Skills

Behavioral Interviewing Skills is a 2 day module (can be flexed to a 3 day version)that aims to develop people in their ability to make informed hiring decisions through powerful questioning and evaluation techniques. This module helps participants in understanding candidate profiles, asking behaviour based questions, cross cultural awareness and using interview guides effectively. We offer this as a flexi module and customise based on client needs of systems, processes and templates. The benefits of this module lie in ensuring a healthy and competent hiring culture and high performing talent pipeline.

The following flexi modules form our GLDS part of the portfolio of Leadership Development Solutions

Leading Your Frontline Managers

Leading Your Frontline Managers addresses the challenges involved in managing team members who themselves manage larger teams. This module aims to build skills around open dialogues, generating and seeking empathy from team members. This is a 4 hour module that aims to integrate the minds of frontline managers and their leaders. It essentially focuses on the importance of ongoing dialogue, transparent communication, common vision and progress review as a part of ongoing performance dialogues. Role plays and simulations are very effectively used in this flexi module.

CoPPS© – Coaching Powerful Performance Standards

Whether you are leading frontline managers or experienced managers, you are dealing with intellectual issues and conflicts. Coaching someone at an intellectual level requires deeper understanding of human behaviour and team dynamics. CoPPS© S is a 1 day advance coaching module that discusses exemplary performance standards and the need to achieve results through others by powerful coaching. It tackles elements of powerful feedback, empathy, documentation and counselling. This module leverages very powerfully from role plays and case studies that can be flexed to client needs.

Managing a Diverse Workforce

Managing a Diverse Workforce is offered as a part of our Intercultural Competency development solutions in partnership with LCW, Chicago. For more details about this course, Read on

MAPS© – Managing and Assessing Performance Standards

MAPS© is a proprietary flexi module that teaches participants the nuts and bolts of a performance management cycle. One of the biggest struggles for a new manager is managing and sustaining team performance. The transition between being managed to managing is a big change in an employee’s life and MAPS© strives to bridge the gaps in skill during this transition. Most new managers fail because they do not manage their people well. This 2 day module takes participants through the entire performance life cycle and focuses on building skills in setting goals, ongoing coaching and feedback, performance review and assessment. This module is scalable to suit specific client needs and can be easily merged with existing performance management systems of organisations. MAPS© is offered as a part of GLDS to those employees who transition to people management responsibilities later than other people leaders.

USiB© – Understanding Strategy in Business

USiB© is a 4 hour module aimed at helping participants understand the basics of strategy, difference between strategy and execution and dynamics of strategic leadership. The module discusses basic aspects of formulating strategy based on environmental factors, strengths, weaknesses and opportunities, competition and marketplace and vehicles that impact realisation of strategic objectives. This course is aimed as an introductory course to strategy and focuses on imparting knowledge in this domain. Some classic case studies are discussed in this module. This is not a flexi module but is available in both variants – classroom and webinar.

The Individual Leader Development Series in our offering caters to leaders in functions where there are no formal reporting relationships with people yet they are expected to demonstrate leadership skills in functional areas and with people who have informal reporting relationships with them. You can choose from the bouquet of courses in the ELDS and GLDS and top them up with the following specific skills to build all round leadership capabilities. The additional courses include:

  • Finance Basics for Managers
  • Project Management Fundamentals
  • Understanding Strategy
  • Customised Solutions

We are in the process of designing this series. For now, solutions for executive leaders are available on demand. Among other solutions, we also provided a library of case studies for you to purchase. We also use these case studies to conduct development specific interventions for your executive leadership.

Please stay tuned for more updates.

Below is an indicative list of programs on offer in the Leadership Development Portfolio:

PEOPLE LEADERSHIP FUNCTIONAL LEADERSHIP
  • Leadership Essentials and Principles
  • Coaching and Feedback Skills for new managers
  • Managing Performance Issues Effectively
  • Managing conflict in teams
  • Networking and cross functional collaboration
  • Performance Management
  • Leading Your Frontline Managers
  • Coaching managers
  • Understanding Strategy in Business
  • Managing a Diverse Workforce
  • Basics of Finance for Managers
  • Project Management Fundamentals
  • Understanding Strategy
  • Behavioral Interviewing Skill
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